RLO

Welwyn Garden City Essex
Salary: £30,000 - £35,000 per annum
Expiry Date: 30/10/2026
Position Type: Full Time
Expiry Date: 17/11/2026 23:59

Permanent - Full Time

We are looking to recruit a Resident Liaison Officer to join our Basildon Contract, based from our office at Barleylands, CM11 2UF.

About the Role

As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.

Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.

About You

You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment.

Experience of EasyBOP construction software would be beneficial but is not essential.

You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.

Benefits: 

  • Profit Share Discretionary Annual Bonus Scheme 
  • 26 Days Holiday plus Bank Holidays 
  • Enhanced Pension Plan 
  • Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) 
  • Life Assurance & Accident Cover 
  • Share Save 
  • Enhanced Maternity & Paternity Pay 
  • Work Perks Discounts & Vouchers 
  • Buy & Sell Holiday Schemes 
  • Flexible Working & Flexible Bank Holidays 
  • Cycle to Work 
  • Volunteering (2 days paid) 
  • Learning & Development Opportunities 
  • Extensive Wellbeing Support, including EAP 
  • Loyalty & Values Awards

    About Us 

    Lovell Renew is the dedicated refurbishment, retrofit and decarbonisation business of Lovell, part of the Morgan Sindall Group. Partnering with local authorities and housing providers across the UK, the business delivers planned works, building safety, asset investment and energy-efficiency programmes that improve homes, support communities and help clients achieve their sustainability and net-zero ambitions. 

    We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. 

Morgan Sindall Property Services provide strategic integrated asset management for housing associations and local authorities, sustaining healthier homes and places for people and communities to prosper. We offer responsive and planned maintenance repairs, retrofit capabilities and facilities management for the public sector, as well as void refurbishments and compliancy services.

We provide our clients with a flexible service focused on individual and local needs, delivered by a dedicated and multi-skilled professional workforce. We strive for the highest standards, focussing on delivering our services right first time and by embedding a customer centric culture where our people feel valued and empowered to do their jobs to the best of their ability.